US Internal Revenue Service Business and Specialty Tax Line: The person was unable to "validate" we were who...
A US Internal Revenue Service Business and Specialty Tax Line customer review by GetHuman user ~Frustrated from November 19th, 2017
Background on ~Frustrated's case
GetHuman: ~Frustrated - can you tell our other US Internal Revenue Service Business and Specialty Tax Line customers when your case took place?
~Frustrated: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to US Internal Revenue Service Business and Specialty Tax Line, and if so, how?
GetHuman: And which of these common US Internal Revenue Service Business and Specialty Tax Line customer issues best describes the reason you wanted to talk to them?
(Shows ~Frustrated a list of common US Internal Revenue Service Business and Specialty Tax Line problems)
~Frustrated: "Payment Extension" was why I was trying to call.
~Frustrated's review of US Internal Revenue Service Business and Specialty Tax Line customer service
GetHuman: So how would you sum up your experience for GetHuman's US Internal Revenue Service Business and Specialty Tax Line customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Frustrated: The person was unable to "validate" we were who we said we were - even though the IRS has been collecting taxes from this entity for ** years. Pitiful. Now we have to write a letter. How long will we wait for an answer?
GetHuman: Let's quantify your experience contacting US Internal Revenue Service Business and Specialty Tax Line. On a scale of 1 to 5, how easy is it go get help on a US Internal Revenue Service Business and Specialty Tax Line problem?
~Frustrated: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Frustrated: I'd give them a one out of five on communication.
GetHuman: And what about US Internal Revenue Service Business and Specialty Tax Line's ability to quickly and effectively address your problem?
~Frustrated: For that I would say one out of five.
GetHuman: And finally- any advice for other US Internal Revenue Service Business and Specialty Tax Line customers?
~Frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for US Internal Revenue Service Business and Specialty Tax Line to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Frustrated taken from his US Internal Revenue Service Business and Specialty Tax Line customer service problem that occurred on November 14th, 2017.
US Internal Revenue Service Business and Specialty Tax Line
1.00 of 5 stars | 18 reviews
~Frustrated's US Internal Revenue Service Business and Specialty Tax Line Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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