US Postal Service - Domestic & International Inquiries: At first the agent told me that he could not he...

A US Postal Service - Domestic & International Inquiries customer review by GetHuman user ~Greg from November 22nd, 2017

Background on ~Greg's case

GetHuman: ~Greg - can you tell our other US Postal Service - Domestic & International Inquiries customers when your case took place?
~Greg: Yes I can. It was middle of the night, on November 18th.
GetHuman: Did you reach out to US Postal Service - Domestic & International Inquiries, and if so, how?
~Greg: I used the 800-222-1811 number I found for on the GetHuman US Postal Service - Domestic & International Inquiries customer phone number page I was on: US Postal Service - Domestic & International Inquiries Customer Service Phone Number
GetHuman: And which of these common US Postal Service - Domestic & International Inquiries customer issues best describes the reason you wanted to talk to them?
(Shows ~Greg a list of common US Postal Service - Domestic & International Inquiries problems)
~Greg: "Lost package" was why I was trying to call.

~Greg's review of US Postal Service - Domestic & International Inquiries customer service

GetHuman: So how would you sum up your experience for GetHuman's US Postal Service - Domestic & International Inquiries customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Greg: At first the agent told me that he could not help me, but after some pushing and some explanation, he updated my international claim with a new request. Still, he said I'll have to check back in TWO WEEKS when the request is handled.
GetHuman: Let's quantify your experience contacting US Postal Service - Domestic & International Inquiries. On a scale of 1 to 5, how easy is it go get help on a US Postal Service - Domestic & International Inquiries problem?
~Greg: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Greg: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service - Domestic & International Inquiries's ability to quickly and effectively address your problem?
~Greg: For that I would say five out of five.
GetHuman: And finally- any advice for other US Postal Service - Domestic & International Inquiries customers?
~Greg: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service - Domestic & International Inquiries to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Greg taken from his US Postal Service - Domestic & International Inquiries customer service problem that occurred on November 18th, 2017.

US Postal Service - Domestic & International Inquiries

2.00 of 5 stars | 20 reviews

~Greg's US Postal Service - Domestic & International Inquiries Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars

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