US Postal Service (USPS): Called and got them to file a report with the l...
A US Postal Service (USPS) customer review by GetHuman user ~Drake Richards from November 24th, 2017
Background on ~Drake Richards's case
GetHuman: ~Drake Richards - can you tell our other US Postal Service (USPS) customers when your case took place?
~Drake Richards: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~Drake Richards a list of common US Postal Service (USPS) problems)
~Drake Richards: "Missing Package" was why I was trying to call.
~Drake Richards's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Drake Richards: Called and got them to file a report with the local post office on a lost package. Problem isn't solved, but they did what they could
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~Drake Richards: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Drake Richards: I'd give them a one out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~Drake Richards: For that I would say four out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~Drake Richards: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Drake Richards taken from his US Postal Service (USPS) customer service problem that occurred on November 17th, 2017.