US Postal Service (USPS): I finally got an answer, but the operator did n...
A US Postal Service (USPS) customer review by GetHuman user ~horrible hector from November 21st, 2017
Background on ~horrible hector's case
GetHuman: ~horrible hector - can you tell our other US Postal Service (USPS) customers when your case took place?
~horrible hector: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~horrible hector a list of common US Postal Service (USPS) problems)
~horrible hector: "Billing" was why I was trying to call.
~horrible hector's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~horrible hector: I finally got an answer, but the operator did not appear to be listening. He spoke in an unintelligible (unamerican) accent and repeatedly demaning my name and location.**He finally simply hung up on me.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~horrible hector: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~horrible hector: I'd give them a two out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~horrible hector: For that I would say five out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~horrible hector: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~horrible hector taken from his US Postal Service (USPS) customer service problem that occurred on November 18th, 2017.