US Postal Service (USPS): I had to get transferred, but the wait was less...
A US Postal Service (USPS) customer review by GetHuman user ~business as usual from November 24th, 2017
Background on ~business as usual's case
GetHuman: ~business as usual - can you tell our other US Postal Service (USPS) customers when your case took place?
~business as usual: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to US Postal Service (USPS), and if so, how?
GetHuman: And which of these common US Postal Service (USPS) customer issues best describes the reason you wanted to talk to them?
(Shows ~business as usual a list of common US Postal Service (USPS) problems)
~business as usual: "Damaged items" was why I was trying to call.
~business as usual's review of US Postal Service (USPS) customer service
GetHuman: So how would you sum up your experience for GetHuman's US Postal Service (USPS) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~business as usual: I had to get transferred, but the wait was less than * minutes each time.
GetHuman: Let's quantify your experience contacting US Postal Service (USPS). On a scale of 1 to 5, how easy is it go get help on a US Postal Service (USPS) problem?
~business as usual: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~business as usual: I'd give them a three out of five on communication.
GetHuman: And what about US Postal Service (USPS)'s ability to quickly and effectively address your problem?
~business as usual: For that I would say two out of five.
GetHuman: And finally- any advice for other US Postal Service (USPS) customers?
~business as usual: Call them early in the day or late. Don't forget any personal or account information you might need for US Postal Service (USPS) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~business as usual taken from his US Postal Service (USPS) customer service problem that occurred on November 19th, 2017.