United Airlines: asked about check in baggage if a desktop compu...
A United Airlines customer review by GetHuman user ~Nero Valentine from November 21st, 2017
Background on ~Nero Valentine's case
GetHuman: ~Nero Valentine - can you tell our other United Airlines customers when your case took place?
~Nero Valentine: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to United Airlines, and if so, how?
GetHuman: And which of these common United Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~Nero Valentine a list of common United Airlines problems)
~Nero Valentine: "Special Request" was why I was trying to call.
~Nero Valentine's review of United Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's United Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nero Valentine: asked about check in baggage if a desktop computer can be in check in baggage was ok and it was fine excellent service and terrebly nice person that helped me great costomer service :D
GetHuman: Let's quantify your experience contacting United Airlines. On a scale of 1 to 5, how easy is it go get help on a United Airlines problem?
~Nero Valentine: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nero Valentine: I'd give them a four out of five on communication.
GetHuman: And what about United Airlines's ability to quickly and effectively address your problem?
~Nero Valentine: For that I would say five out of five.
GetHuman: And finally- any advice for other United Airlines customers?
~Nero Valentine: Call them early in the day or late. Don't forget any personal or account information you might need for United Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nero Valentine taken from his United Airlines customer service problem that occurred on November 15th, 2017.