United Arilines - International Award Reservations: Spent over ** mins on hold then it was disconne...
A United Arilines - International Award Reservations customer review by GetHuman user ~Chris from November 15th, 2017
Background on ~Chris's case
GetHuman: ~Chris - can you tell our other United Arilines - International Award Reservations customers when your case took place?
~Chris: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to United Arilines - International Award Reservations, and if so, how?
GetHuman: And which of these common United Arilines - International Award Reservations customer issues best describes the reason you wanted to talk to them?
(Shows ~Chris a list of common United Arilines - International Award Reservations problems)
~Chris: "Cancel flight" was why I was trying to call.
~Chris's review of United Arilines - International Award Reservations customer service
GetHuman: So how would you sum up your experience for GetHuman's United Arilines - International Award Reservations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Chris: Spent over ** mins on hold then it was disconnected. Then started all over again. After ** mins spoke to an agent who gave me a seat but because it was attached to an international flight she said I had to go to the other desk and then a long wait and no response after ** mins. Now trying again. It is frustrating.
GetHuman: Let's quantify your experience contacting United Arilines - International Award Reservations. On a scale of 1 to 5, how easy is it go get help on a United Arilines - International Award Reservations problem?
~Chris: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Chris: I'd give them a five out of five on communication.
GetHuman: And what about United Arilines - International Award Reservations's ability to quickly and effectively address your problem?
~Chris: For that I would say two out of five.
GetHuman: And finally- any advice for other United Arilines - International Award Reservations customers?
~Chris: Call them early in the day or late. Don't forget any personal or account information you might need for United Arilines - International Award Reservations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Chris taken from his United Arilines - International Award Reservations customer service problem that occurred on November 11th, 2017.
United Arilines - International Award Reservations
3.67 of 5 stars | 4 reviews
~Chris's United Arilines - International Award Reservations Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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