United Utilities (UK): Although they were unable to supply the informa...
A United Utilities (UK) customer review by GetHuman user GetHuman-354048 from November 4th, 2017
Background on GetHuman-354048's case
GetHuman: GetHuman-354048 - can you tell our other United Utilities (UK) customers when your case took place?
GetHuman-354048: Yup. It was morning, on October 25th.
GetHuman: Did you reach out to United Utilities (UK), and if so, how?
GetHuman: And which of these common United Utilities (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-354048 a list of common United Utilities (UK) problems)
GetHuman-354048: "Change appointment" was why I was trying to call.
GetHuman-354048's review of United Utilities (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's United Utilities (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-354048: Although they were unable to supply the information I needed they were very polite and did as much as they could with the limited information I was able to give.
GetHuman: Let's quantify your experience contacting United Utilities (UK). On a scale of 1 to 5, how easy is it go get help on a United Utilities (UK) problem?
GetHuman-354048: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-354048: I'd give them a five out of five on communication.
GetHuman: And what about United Utilities (UK)'s ability to quickly and effectively address your problem?
GetHuman-354048: For that I would say four out of five.
GetHuman: And finally- any advice for other United Utilities (UK) customers?
GetHuman-354048: Call them early in the day or late. Don't forget any personal or account information you might need for United Utilities (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-354048 taken from his United Utilities (UK) customer service problem that occurred on October 25th, 2017.
United Utilities (UK)
5.00 of 5 stars | 53 reviews
GetHuman-354048's United Utilities (UK) Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars
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