Universal Studios Hollywood: There is a deal that if you buy a day you get...
A Universal Studios Hollywood customer review by GetHuman user ~Romrum from November 14th, 2017
Background on ~Romrum's case
GetHuman: ~Romrum - can you tell our other Universal Studios Hollywood customers when your case took place?
~Romrum: Yes I can. It was afternoon, on November 5th.
GetHuman: Did you reach out to Universal Studios Hollywood, and if so, how?
GetHuman: And which of these common Universal Studios Hollywood customer issues best describes the reason you wanted to talk to them?
(Shows ~Romrum a list of common Universal Studios Hollywood problems)
~Romrum: "Make a booking" was why I was trying to call.
~Romrum's review of Universal Studios Hollywood customer service
GetHuman: So how would you sum up your experience for GetHuman's Universal Studios Hollywood customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Romrum: There is a deal that if you buy a day you get **** free. All I was asking is if I buy the ticket from Costco (because its $** cheaper) will I get **** free too? The lady was a total b*tch and said (with an attitude she doesn't know and I have to ask Costco. horrible service
GetHuman: Let's quantify your experience contacting Universal Studios Hollywood. On a scale of 1 to 5, how easy is it go get help on a Universal Studios Hollywood problem?
~Romrum: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Romrum: I'd give them a three out of five on communication.
GetHuman: And what about Universal Studios Hollywood's ability to quickly and effectively address your problem?
~Romrum: For that I would say two out of five.
GetHuman: And finally- any advice for other Universal Studios Hollywood customers?
~Romrum: Call them early in the day or late. Don't forget any personal or account information you might need for Universal Studios Hollywood to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Romrum taken from his Universal Studios Hollywood customer service problem that occurred on November 5th, 2017.