Value Place: disrespectful housekepers
A Value Place customer review by GetHuman user GetHuman-cnesb from December 2nd, 2017
Background on GetHuman-cnesb's case
GetHuman: GetHuman-cnesb - can you tell our other Value Place customers when your case took place?
GetHuman-cnesb: Yes. It was afternoon, on November 26th.
GetHuman: Did you reach out to Value Place, and if so, how?
GetHuman: And which of these common Value Place customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-cnesb a list of common Value Place problems)
GetHuman-cnesb: "Complaint" was why I was trying to contact.
GetHuman-cnesb's review of Value Place customer service
GetHuman: So how would you sum up your experience for GetHuman's Value Place customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-cnesb: disrespectful housekepers
GetHuman: Can you tell the rest of us a bit more from what happened on 11/26/17?
GetHuman-cnesb: The * male housekeepers are disrespectful, rude and extremely unprofessional. I will no longer stay at your hotels, the one on university drive, in particular until something is done about those two. They made me feel very unwelcome. **Thank you.
GetHuman: Let's quantify your experience contacting Value Place. On a scale of 1 to 5, how easy is it go get help on a Value Place problem?
GetHuman-cnesb: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-cnesb: I'd give them a one out of five on communication.
GetHuman: And what about Value Place's ability to quickly and effectively address your problem?
GetHuman-cnesb: For that I would say two out of five.
GetHuman: And finally- any advice for other Value Place customers?
GetHuman-cnesb: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Value Place to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-cnesb taken from his Value Place customer service problem that occurred on November 26th, 2017.
Value Place
-1.00 of 5 stars | 48 reviews
GetHuman-cnesb's Value Place Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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