ValueMailers.com: they lied about tracking number and told it ****...
A ValueMailers.com customer review by GetHuman user GetHuman-369816 from November 21st, 2017
Background on GetHuman-369816's case
GetHuman: GetHuman-369816 - can you tell our other ValueMailers.com customers when your case took place?
GetHuman-369816: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to ValueMailers.com, and if so, how?
GetHuman: And which of these common ValueMailers.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-369816 a list of common ValueMailers.com problems)
GetHuman-369816: "Cancel order" was why I was trying to call.
GetHuman-369816's review of ValueMailers.com customer service
GetHuman: So how would you sum up your experience for GetHuman's ValueMailers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-369816: they lied about tracking number and told it shipped ***** item did NOT actually ship *****.....then when I called I was treated VERY rudly and they made NO concession!!!!
GetHuman: Let's quantify your experience contacting ValueMailers.com. On a scale of 1 to 5, how easy is it go get help on a ValueMailers.com problem?
GetHuman-369816: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-369816: I'd give them a two out of five on communication.
GetHuman: And what about ValueMailers.com's ability to quickly and effectively address your problem?
GetHuman-369816: For that I would say three out of five.
GetHuman: And finally- any advice for other ValueMailers.com customers?
GetHuman-369816: Call them early in the day or late. Don't forget any personal or account information you might need for ValueMailers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-369816 taken from his ValueMailers.com customer service problem that occurred on November 12th, 2017.
ValueMailers.com
3.67 of 5 stars | 3 reviews
GetHuman-369816's ValueMailers.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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