Verizon Land Line: They are horrible ..you go from one unpleasant...
A Verizon Land Line customer review by GetHuman user ~disgusted with verizon from November 25th, 2017
Background on ~disgusted with verizon's case
GetHuman: ~disgusted with verizon - can you tell our other Verizon Land Line customers when your case took place?
~disgusted with verizon: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Verizon Land Line, and if so, how?
GetHuman: And which of these common Verizon Land Line customer issues best describes the reason you wanted to talk to them?
(Shows ~disgusted with verizon a list of common Verizon Land Line problems)
~disgusted with verizon: "None of those really matches why I wanted to call Verizon Land Line that day." was why I was trying to call.
~disgusted with verizon's review of Verizon Land Line customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Land Line customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disgusted with verizon: They are horrible ..you go from one unpleasant person to the next..After all these years I am ready to make a change..CUSTOMER SERVICE AT VERIZON IS HORRIBLE I AM SO DISAPPOINTED ..I REMEMBER WHEN YOU USE TO GET NICE KIND PEOPLE ON THE PHONE THAT ALWAYS WANTED TO HELP YOU NOW THEY TRY TO TORMENT THERE CUSTOMERS..
GetHuman: Let's quantify your experience contacting Verizon Land Line. On a scale of 1 to 5, how easy is it go get help on a Verizon Land Line problem?
~disgusted with verizon: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disgusted with verizon: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Land Line's ability to quickly and effectively address your problem?
~disgusted with verizon: For that I would say five out of five.
GetHuman: And finally- any advice for other Verizon Land Line customers?
~disgusted with verizon: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Verizon Land Line to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disgusted with verizon taken from his Verizon Land Line customer service problem that occurred on November 20th, 2017.