Verizon Land Line: it doesn't allow for prior testing* i had alrea...
A Verizon Land Line customer review by GetHuman user ~irate customer from November 28th, 2017
Background on ~irate customer's case
GetHuman: ~irate customer - can you tell our other Verizon Land Line customers when your case took place?
~irate customer: Yes. It was evening, on November 23rd.
GetHuman: Did you reach out to Verizon Land Line, and if so, how?
GetHuman: And which of these common Verizon Land Line customer issues best describes the reason you wanted to talk to them?
(Shows ~irate customer a list of common Verizon Land Line problems)
~irate customer: "None of those really matches why I wanted to call Verizon Land Line that day." was why I was trying to call.
~irate customer's review of Verizon Land Line customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Land Line customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~irate customer: it doesn't allow for prior testing* i had already tested at the nid before calling. infinitely superior to the web app, however. that thing is nothing but a collection of dead ends.
GetHuman: Let's quantify your experience contacting Verizon Land Line. On a scale of 1 to 5, how easy is it go get help on a Verizon Land Line problem?
~irate customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~irate customer: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Land Line's ability to quickly and effectively address your problem?
~irate customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Verizon Land Line customers?
~irate customer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Verizon Land Line to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~irate customer taken from his Verizon Land Line customer service problem that occurred on November 23rd, 2017.