Verizon Wireless: My question is: My phone has been ringing for o...
A Verizon Wireless customer review by GetHuman user ~betty hubbard from November 22nd, 2017
Background on ~betty hubbard's case
GetHuman: ~betty hubbard - can you tell our other Verizon Wireless customers when your case took place?
~betty hubbard: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to Verizon Wireless, and if so, how?
GetHuman: And which of these common Verizon Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~betty hubbard a list of common Verizon Wireless problems)
~betty hubbard: "Overcharge/Strange charge" was why I was trying to call.
~betty hubbard's review of Verizon Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Verizon Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~betty hubbard: My question is: My phone has been ringing for over ** minutes now. It is from a restricted number.(screen says *************. I am not going to answer it. How do I stop this ridiculous call? Customer service person was nice, but I assume he did not know what to do either.
GetHuman: Let's quantify your experience contacting Verizon Wireless. On a scale of 1 to 5, how easy is it go get help on a Verizon Wireless problem?
~betty hubbard: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~betty hubbard: I'd give them a five out of five on communication.
GetHuman: And what about Verizon Wireless's ability to quickly and effectively address your problem?
~betty hubbard: For that I would say four out of five.
GetHuman: And finally- any advice for other Verizon Wireless customers?
~betty hubbard: Call them early in the day or late. Don't forget any personal or account information you might need for Verizon Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~betty hubbard taken from his Verizon Wireless customer service problem that occurred on November 18th, 2017.