Virgin America Baggage Claim-JFK AIRPORT: Basically I have been calling this number all d...
A Virgin America Baggage Claim-JFK AIRPORT customer review by GetHuman user ~Subipete from November 19th, 2017
Background on ~Subipete's case
GetHuman: ~Subipete - can you tell our other Virgin America Baggage Claim-JFK AIRPORT customers when your case took place?
~Subipete: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Virgin America Baggage Claim-JFK AIRPORT, and if so, how?
GetHuman: And which of these common Virgin America Baggage Claim-JFK AIRPORT customer issues best describes the reason you wanted to talk to them?
(Shows ~Subipete a list of common Virgin America Baggage Claim-JFK AIRPORT problems)
~Subipete: "Complaint" was why I was trying to call.
~Subipete's review of Virgin America Baggage Claim-JFK AIRPORT customer service
GetHuman: So how would you sum up your experience for GetHuman's Virgin America Baggage Claim-JFK AIRPORT customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Subipete: Basically I have been calling this number all day - always goes to voicemail. Left * voicemail messages over the course of a day and NEVER got a reply. Very Very Poor service for a dept which exists because of their inability to carry a bag from A to B. *The call me back app here doesn't work at all either.
GetHuman: Let's quantify your experience contacting Virgin America Baggage Claim-JFK AIRPORT. On a scale of 1 to 5, how easy is it go get help on a Virgin America Baggage Claim-JFK AIRPORT problem?
~Subipete: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Subipete: I'd give them a one out of five on communication.
GetHuman: And what about Virgin America Baggage Claim-JFK AIRPORT's ability to quickly and effectively address your problem?
~Subipete: For that I would say four out of five.
GetHuman: And finally- any advice for other Virgin America Baggage Claim-JFK AIRPORT customers?
~Subipete: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Virgin America Baggage Claim-JFK AIRPORT to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Subipete taken from his Virgin America Baggage Claim-JFK AIRPORT customer service problem that occurred on November 18th, 2017.
Virgin America Baggage Claim-JFK AIRPORT
1.00 of 5 stars | 1 reviews
~Subipete's Virgin America Baggage Claim-JFK AIRPORT Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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