VitalChek: I started this process may **,****. I received...

A VitalChek customer review by GetHuman user ~JerseyJo from November 11th, 2017

Background on ~JerseyJo 's case

GetHuman: ~JerseyJo - can you tell our other VitalChek customers when your case took place?
~JerseyJo : Sure. It was evening, on November 2nd.
GetHuman: Did you reach out to VitalChek, and if so, how?
~JerseyJo : I used the 800-255-2414 number I found for on the GetHuman VitalChek customer phone number page I was on: VitalChek Customer Service Phone Number
GetHuman: And which of these common VitalChek customer issues best describes the reason you wanted to talk to them?
(Shows ~JerseyJo a list of common VitalChek problems)
~JerseyJo : "Track an Order" was why I was trying to call.

~JerseyJo 's review of VitalChek customer service

GetHuman: So how would you sum up your experience for GetHuman's VitalChek customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JerseyJo : I started this process may **,****. I received mine and my husbands birth certi. Today June ** ,**** Vidal check was very helpful on the phone actually I received it sooner than I had expected ! There customer service was very helpful ! I would order from vidal check again !
GetHuman: Let's quantify your experience contacting VitalChek. On a scale of 1 to 5, how easy is it go get help on a VitalChek problem?
~JerseyJo : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JerseyJo : I'd give them a four out of five on communication.
GetHuman: And what about VitalChek's ability to quickly and effectively address your problem?
~JerseyJo : For that I would say three out of five.
GetHuman: And finally- any advice for other VitalChek customers?
~JerseyJo : Call them early in the day or late. Don't forget any personal or account information you might need for VitalChek to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JerseyJo taken from his VitalChek customer service problem that occurred on November 2nd, 2017.

VitalChek

3.14 of 5 stars | 151 reviews
VitalChek ReviewsVitalChek's Phone NumberAll VitalChek contact info

~JerseyJo 's VitalChek Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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Very helpful. I had emailed back and forth with a customer servic...fantastic ! thank you for this ! i was calling from france and...The promise turn around time was never met. They did not tell me...I was so amazed at how quickly they contacted me, processed my or...I was surprised when I waited only ** mins.,since recording said...Very pleased with rapid turn-around time. Ordered my Birth certi...The man I talk to was great. I still havent recieved my son's Bir...
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