Vonage: Excellent service. Wish they would get new syst...
A Vonage customer review by GetHuman user ~Satisfied customer from November 21st, 2017
Background on ~Satisfied customer's case
GetHuman: ~Satisfied customer - can you tell our other Vonage customers when your case took place?
~Satisfied customer: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Vonage, and if so, how?
GetHuman: And which of these common Vonage customer issues best describes the reason you wanted to talk to them?
(Shows ~Satisfied customer a list of common Vonage problems)
~Satisfied customer: "None of those really matches why I wanted to call Vonage that day." was why I was trying to call.
~Satisfied customer's review of Vonage customer service
GetHuman: So how would you sum up your experience for GetHuman's Vonage customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Satisfied customer: Excellent service. Wish they would get new system so it does n*t have to go through internet.Otherwise i love VONAGE
GetHuman: Let's quantify your experience contacting Vonage. On a scale of 1 to 5, how easy is it go get help on a Vonage problem?
~Satisfied customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Satisfied customer: I'd give them a five out of five on communication.
GetHuman: And what about Vonage's ability to quickly and effectively address your problem?
~Satisfied customer: For that I would say five out of five.
GetHuman: And finally- any advice for other Vonage customers?
~Satisfied customer: Call them early in the day or late. Don't forget any personal or account information you might need for Vonage to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Satisfied customer taken from his Vonage customer service problem that occurred on November 13th, 2017.