WalMart Credit Card: After * minutes of listening to three different...
A WalMart Credit Card customer review by GetHuman user ~dickward from October 31st, 2017
Background on ~dickward's case
GetHuman: ~dickward - can you tell our other WalMart Credit Card customers when your case took place?
~dickward: Yup. It was afternoon, on October 26th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~dickward a list of common WalMart Credit Card problems)
~dickward: "Complaint" was why I was trying to call.
~dickward's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dickward: After * minutes of listening to three different list of options. I heard Customer Service listed as an option and I chose it.**After doing the ID required for the third time. I actually got a human. She couldn't do anything today and told me to call back in about ** days.**I asked if there was a number that I could call direct instead of playing the push a button deal for other options. She said no there wasn't a direct line to Customer Service.**You know I am looking forward for the ** days to pass so I can do this again. Yeah Sure.
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~dickward: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dickward: I'd give them a four out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~dickward: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~dickward: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dickward taken from his WalMart Credit Card customer service problem that occurred on October 26th, 2017.