WalMart Credit Card: Walmart Discover was declined on an online purc...
A WalMart Credit Card customer review by GetHuman user GetHuman-104034 from November 16th, 2017
Background on GetHuman-104034's case
GetHuman: GetHuman-104034 - can you tell our other WalMart Credit Card customers when your case took place?
GetHuman-104034: Yes. It was middle of the night, on November 12th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-104034 a list of common WalMart Credit Card problems)
GetHuman-104034: "Setup account" was why I was trying to call.
GetHuman-104034's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-104034: Walmart Discover was declined on an online purchase. Not past due, nowhere near credit limit. I am authrozied user. was trying to buy Father's Day present for my husband and they would not authorize without talking to him..What's the point in trying to buy a surprise gift? I don't get it. Now I can't even access my account online. They were a HUGE help to me. The lady I talked to was very nice, but no help.
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
GetHuman-104034: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-104034: I'd give them a five out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
GetHuman-104034: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
GetHuman-104034: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-104034 taken from his WalMart Credit Card customer service problem that occurred on November 12th, 2017.