WalMart Credit Card: customer service great. It is unfair for you to...
A WalMart Credit Card customer review by GetHuman user ~tlpalma from November 23rd, 2017
Background on ~tlpalma's case
GetHuman: ~tlpalma - can you tell our other WalMart Credit Card customers when your case took place?
~tlpalma: Sure. It was middle of the night, on November 21st.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~tlpalma a list of common WalMart Credit Card problems)
~tlpalma: "Complaint" was why I was trying to call.
~tlpalma's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tlpalma: customer service great. It is unfair for you to have the pay online not working. This forces people to have to call to make payment, then you charge $**.** for a rep. to take payment. This is kind of shady, don't you think?
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~tlpalma: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tlpalma: I'd give them a five out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~tlpalma: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~tlpalma: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tlpalma taken from his WalMart Credit Card customer service problem that occurred on November 21st, 2017.