WalMart Credit Card: i tried to find the available balance and the p...

A WalMart Credit Card customer review by GetHuman user ~rodolfo cantiveros from November 21st, 2017

Background on ~rodolfo cantiveros's case

GetHuman: ~rodolfo cantiveros - can you tell our other WalMart Credit Card customers when your case took place?
~rodolfo cantiveros: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
~rodolfo cantiveros: I used the 877-294-7880 number I found for on the GetHuman WalMart Credit Card customer phone number page I was on: WalMart Credit Card Customer Service Phone Number
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~rodolfo cantiveros a list of common WalMart Credit Card problems)
~rodolfo cantiveros: "Lower rate" was why I was trying to call.

~rodolfo cantiveros's review of WalMart Credit Card customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~rodolfo cantiveros: i tried to find the available balance and the person kept asking my social security number which i do not have...please clarify...i am frustrated with the service.
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~rodolfo cantiveros: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~rodolfo cantiveros: I'd give them a five out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~rodolfo cantiveros: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~rodolfo cantiveros: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~rodolfo cantiveros taken from his WalMart Credit Card customer service problem that occurred on November 16th, 2017.

WalMart Credit Card

2.90 of 5 stars | 95 reviews

~rodolfo cantiveros's WalMart Credit Card Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
4 out of 5 stars

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