WalMart Credit Card: over *.* hours on hold the last * days and stil...
A WalMart Credit Card customer review by GetHuman user ~debdyer from November 10th, 2017
Background on ~debdyer's case
GetHuman: ~debdyer - can you tell our other WalMart Credit Card customers when your case took place?
~debdyer: Yeah. It was afternoon, on November 7th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~debdyer a list of common WalMart Credit Card problems)
~debdyer: "Setup an account" was why I was trying to call.
~debdyer's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~debdyer: over *.* hours on hold the last * days and still have no answers to where my $***.** payment from last month is. The bank even faxed them front an back of check, statement where it was taken out of my account on *********. Tell me to pay it again and if and when they find it I will have a credit balance, I DON'T THINK SO!!!
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~debdyer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~debdyer: I'd give them a two out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~debdyer: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~debdyer: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~debdyer taken from his WalMart Credit Card customer service problem that occurred on November 7th, 2017.