WalMart Credit Card: too long of a period on hold waiting for a huma...
A WalMart Credit Card customer review by GetHuman user ~durite from November 17th, 2017
Background on ~durite's case
GetHuman: ~durite - can you tell our other WalMart Credit Card customers when your case took place?
~durite: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to WalMart Credit Card, and if so, how?
GetHuman: And which of these common WalMart Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~durite a list of common WalMart Credit Card problems)
~durite: "Complaint" was why I was trying to call.
~durite's review of WalMart Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~durite: too long of a period on hold waiting for a human especially after going thru all the prompts and saying customer service customer service
GetHuman: Let's quantify your experience contacting WalMart Credit Card. On a scale of 1 to 5, how easy is it go get help on a WalMart Credit Card problem?
~durite: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~durite: I'd give them a three out of five on communication.
GetHuman: And what about WalMart Credit Card's ability to quickly and effectively address your problem?
~durite: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart Credit Card customers?
~durite: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~durite taken from his WalMart Credit Card customer service problem that occurred on November 11th, 2017.