WalMart MoneyCard: First lady I spoke to, I could NOT understand...
A WalMart MoneyCard customer review by GetHuman user ~don't get this pos from November 20th, 2017
Background on ~don't get this pos's case
GetHuman: ~don't get this pos - can you tell our other WalMart MoneyCard customers when your case took place?
~don't get this pos: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~don't get this pos a list of common WalMart MoneyCard problems)
~don't get this pos: "Lower my rate" was why I was trying to call.
~don't get this pos's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~don't get this pos: First lady I spoke to, I could NOT understand. And then when she heard me get upset, she got an attitude. Second guy I spoke to wasn't helful, either.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~don't get this pos: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~don't get this pos: I'd give them a three out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~don't get this pos: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~don't get this pos: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~don't get this pos taken from his WalMart MoneyCard customer service problem that occurred on November 19th, 2017.