WalMart MoneyCard: I called them * different times in November to...
A WalMart MoneyCard customer review by GetHuman user ~idiotsthatcantspeakordoshit from November 19th, 2017
Background on ~idiotsthatcantspeakordoshit's case
GetHuman: ~idiotsthatcantspeakordoshit - can you tell our other WalMart MoneyCard customers when your case took place?
~idiotsthatcantspeakordoshit: Sure. It was morning, on November 9th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~idiotsthatcantspeakordoshit a list of common WalMart MoneyCard problems)
~idiotsthatcantspeakordoshit: "Account Access" was why I was trying to call.
~idiotsthatcantspeakordoshit's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~idiotsthatcantspeakordoshit: I called them * different times in November to find out when my replacement card would be sent out because I have direct deposit and my card expired at the end of November. I was told all of those times that my card would be sent out and today I'm on December *rd I called and they said my card still wasn't sent out. Now I'm screwed because my direct deposit is in * days and I won't even have a card for *-** days so no acess to my money!!! I asked to speak with a supervisor and she hung up on me. I will be changing to a bank account as soon as possible. These people are stupid and **** horribly. All times that I called I got the same woman so I wonder if they even have more than one person working there. DO NOT GET THIS CARD UNLESS SHORT TERM DEFINATLY NO DIRECT DEPOSIT!!!!
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~idiotsthatcantspeakordoshit: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~idiotsthatcantspeakordoshit: I'd give them a two out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~idiotsthatcantspeakordoshit: For that I would say three out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~idiotsthatcantspeakordoshit: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~idiotsthatcantspeakordoshit taken from his WalMart MoneyCard customer service problem that occurred on November 9th, 2017.