WalMart MoneyCard: They can't manually take authorizations off of...
A WalMart MoneyCard customer review by GetHuman user ~I understand you're frustrated from November 20th, 2017
Background on ~I understand you're frustrated's case
GetHuman: ~I understand you're frustrated - can you tell our other WalMart MoneyCard customers when your case took place?
~I understand you're frustrated: Yeah. It was late at night, on November 14th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~I understand you're frustrated a list of common WalMart MoneyCard problems)
~I understand you're frustrated: "Lost or Stolen Card" was why I was trying to call.
~I understand you're frustrated's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~I understand you're frustrated: They can't manually take authorizations off of your account. Even if you did not make them at all. They said that I'd have to wait a month to get my money back. Completely dissatisfied
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~I understand you're frustrated: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~I understand you're frustrated: I'd give them a four out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~I understand you're frustrated: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~I understand you're frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~I understand you're frustrated taken from his WalMart MoneyCard customer service problem that occurred on November 14th, 2017.