WalMart MoneyCard: i put money on my card and when i try to use th...
A WalMart MoneyCard customer review by GetHuman user GetHuman-121096 from November 2nd, 2017
Background on GetHuman-121096's case
GetHuman: GetHuman-121096 - can you tell our other WalMart MoneyCard customers when your case took place?
GetHuman-121096: Sure. It was middle of the night, on October 23rd.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-121096 a list of common WalMart MoneyCard problems)
GetHuman-121096: "Setup an account" was why I was trying to call.
GetHuman-121096's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-121096: i put money on my card and when i try to use the card was declined, I went to a walmart store they check the card and said that there was no balance, weird when i purchase the card and put on it ***.** dollards and then I try to use it for my first purchase.*Employee told me there was anything she could do and that I lost my money.
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
GetHuman-121096: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-121096: I'd give them a three out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
GetHuman-121096: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
GetHuman-121096: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-121096 taken from his WalMart MoneyCard customer service problem that occurred on October 23rd, 2017.