WalMart MoneyCard: im so tired of waiting for a response.my prepay...

A WalMart MoneyCard customer review by GetHuman user ~imeda villegas from November 26th, 2017

Background on ~imeda villegas's case

GetHuman: ~imeda villegas - can you tell our other WalMart MoneyCard customers when your case took place?
~imeda villegas: Yes I can. It was middle of the night, on November 17th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
~imeda villegas: I used the 877-937-4098 number I found for on the GetHuman WalMart MoneyCard customer phone number page I was on: WalMart MoneyCard Customer Service Phone Number
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~imeda villegas a list of common WalMart MoneyCard problems)
~imeda villegas: "Register Card" was why I was trying to call.

~imeda villegas's review of WalMart MoneyCard customer service

GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~imeda villegas: im so tired of waiting for a response.my prepay cards are being deducted every month,how long do I have to wait???
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~imeda villegas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~imeda villegas: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~imeda villegas: For that I would say one out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~imeda villegas: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~imeda villegas taken from his WalMart MoneyCard customer service problem that occurred on November 17th, 2017.

WalMart MoneyCard

1.46 of 5 stars | 260 reviews

~imeda villegas's WalMart MoneyCard Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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