WalMart MoneyCard: they have the worst customer service I have eve...
A WalMart MoneyCard customer review by GetHuman user ~horrible from November 20th, 2017
Background on ~horrible's case
GetHuman: ~horrible - can you tell our other WalMart MoneyCard customers when your case took place?
~horrible: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to WalMart MoneyCard, and if so, how?
GetHuman: And which of these common WalMart MoneyCard customer issues best describes the reason you wanted to talk to them?
(Shows ~horrible a list of common WalMart MoneyCard problems)
~horrible: "Setup an account" was why I was trying to call.
~horrible's review of WalMart MoneyCard customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart MoneyCard customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~horrible: they have the worst customer service I have ever had the misfortune of dealing with. they cant do anything. tried for three weeks to get **** bucks out of pending status and it has not happened yet. they do not care about helping you. only getting off the phone to not help someone else. USELESS!!!!
GetHuman: Let's quantify your experience contacting WalMart MoneyCard. On a scale of 1 to 5, how easy is it go get help on a WalMart MoneyCard problem?
~horrible: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~horrible: I'd give them a one out of five on communication.
GetHuman: And what about WalMart MoneyCard's ability to quickly and effectively address your problem?
~horrible: For that I would say four out of five.
GetHuman: And finally- any advice for other WalMart MoneyCard customers?
~horrible: Call them early in the day or late. Don't forget any personal or account information you might need for WalMart MoneyCard to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~horrible taken from his WalMart MoneyCard customer service problem that occurred on November 14th, 2017.