WalMart.com: needed to return * swimsuits before leaving on...
A WalMart.com customer review by GetHuman user GetHuman-400352 from November 21st, 2017
Background on GetHuman-400352's case
GetHuman: GetHuman-400352 - can you tell our other WalMart.com customers when your case took place?
GetHuman-400352: Yeah. It was middle of the night, on November 18th.
GetHuman: Did you reach out to WalMart.com, and if so, how?
GetHuman: And which of these common WalMart.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-400352 a list of common WalMart.com problems)
GetHuman-400352: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-400352's review of WalMart.com customer service
GetHuman: So how would you sum up your experience for GetHuman's WalMart.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-400352: needed to return * swimsuits before leaving on my cruise in * days. wanted to exchange at nearby Walmart location. the initial sale met requirements and will exchange for * items at Merritt Island Fl location to have the swim suits in time for me to leave by air for an ** day cruise leaving from New Orleans. thank you for such excellent service, pleasant representative. Sandy Payne
GetHuman: Let's quantify your experience contacting WalMart.com. On a scale of 1 to 5, how easy is it go get help on a WalMart.com problem?
GetHuman-400352: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-400352: I'd give them a three out of five on communication.
GetHuman: And what about WalMart.com's ability to quickly and effectively address your problem?
GetHuman-400352: For that I would say two out of five.
GetHuman: And finally- any advice for other WalMart.com customers?
GetHuman-400352: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for WalMart.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-400352 taken from his WalMart.com customer service problem that occurred on November 18th, 2017.