Walt Disney World: I CALLED DISNEYLAND ABOUT A PRODUCT I HAD PURCH...
A Walt Disney World customer review by GetHuman user ~DOLORES SHELTON from November 21st, 2017
Background on ~DOLORES SHELTON's case
GetHuman: ~DOLORES SHELTON - can you tell our other Walt Disney World customers when your case took place?
~DOLORES SHELTON: Yes I can. It was evening, on November 15th.
GetHuman: Did you reach out to Walt Disney World, and if so, how?
GetHuman: And which of these common Walt Disney World customer issues best describes the reason you wanted to talk to them?
(Shows ~DOLORES SHELTON a list of common Walt Disney World problems)
~DOLORES SHELTON: "Change booking" was why I was trying to call.
~DOLORES SHELTON's review of Walt Disney World customer service
GetHuman: So how would you sum up your experience for GetHuman's Walt Disney World customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DOLORES SHELTON: I CALLED DISNEYLAND ABOUT A PRODUCT I HAD PURCHASED. I CANNOT TELL YOU HOW IMPRESSED I WAS ON THE WAY THE PROBLEM WAS HANDLED.*I AM ABSOLUTELY SOLD ON ANYTHING THAT HAS TO DO WITH DISNEY . *MANY MANY THANKS.
GetHuman: Let's quantify your experience contacting Walt Disney World. On a scale of 1 to 5, how easy is it go get help on a Walt Disney World problem?
~DOLORES SHELTON: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DOLORES SHELTON: I'd give them a two out of five on communication.
GetHuman: And what about Walt Disney World's ability to quickly and effectively address your problem?
~DOLORES SHELTON: For that I would say five out of five.
GetHuman: And finally- any advice for other Walt Disney World customers?
~DOLORES SHELTON: Call them early in the day or late. Don't forget any personal or account information you might need for Walt Disney World to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DOLORES SHELTON taken from his Walt Disney World customer service problem that occurred on November 15th, 2017.