Washington Suburban Sanitary Commission: Their phone tree lacks an option to ask to star...
A Washington Suburban Sanitary Commission customer review by GetHuman user ~theblackdog from November 10th, 2017
Background on ~theblackdog's case
GetHuman: ~theblackdog - can you tell our other Washington Suburban Sanitary Commission customers when your case took place?
~theblackdog: Yup. It was late at night, on November 5th.
GetHuman: Did you reach out to Washington Suburban Sanitary Commission, and if so, how?
GetHuman: And which of these common Washington Suburban Sanitary Commission customer issues best describes the reason you wanted to talk to them?
(Shows ~theblackdog a list of common Washington Suburban Sanitary Commission problems)
~theblackdog: "None of those really matches why I wanted to call Washington Suburban Sanitary Commission that day." was why I was trying to call.
~theblackdog's review of Washington Suburban Sanitary Commission customer service
GetHuman: So how would you sum up your experience for GetHuman's Washington Suburban Sanitary Commission customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~theblackdog: Their phone tree lacks an option to ask to start service, so you must say representative if you're a new customer
GetHuman: Let's quantify your experience contacting Washington Suburban Sanitary Commission. On a scale of 1 to 5, how easy is it go get help on a Washington Suburban Sanitary Commission problem?
~theblackdog: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~theblackdog: I'd give them a four out of five on communication.
GetHuman: And what about Washington Suburban Sanitary Commission's ability to quickly and effectively address your problem?
~theblackdog: For that I would say three out of five.
GetHuman: And finally- any advice for other Washington Suburban Sanitary Commission customers?
~theblackdog: Call them early in the day or late. Don't forget any personal or account information you might need for Washington Suburban Sanitary Commission to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~theblackdog taken from his Washington Suburban Sanitary Commission customer service problem that occurred on November 5th, 2017.
Washington Suburban Sanitary Commission
2.00 of 5 stars | 10 reviews
~theblackdog's Washington Suburban Sanitary Commission Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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