Webs.com: This is the right number to contact Webs. Webs...
A Webs.com customer review by GetHuman user ~Leci from November 21st, 2017
Background on ~Leci's case
GetHuman: ~Leci - can you tell our other Webs.com customers when your case took place?
~Leci: Yes. It was late at night, on November 13th.
GetHuman: Did you reach out to Webs.com, and if so, how?
GetHuman: And which of these common Webs.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Leci a list of common Webs.com problems)
~Leci: "Update account information" was why I was trying to contact.
~Leci's review of Webs.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Webs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Leci: This is the right number to contact Webs. Webs charged my account to renew a website that I had a year ago. I didn't elect to do auto renew but the cust serv agent stated that it was set to auto renew. I had to be stern with her to get my $** back then she relented and reversed the charge.
GetHuman: Let's quantify your experience contacting Webs.com. On a scale of 1 to 5, how easy is it go get help on a Webs.com problem?
~Leci: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Leci: I'd give them a four out of five on communication.
GetHuman: And what about Webs.com's ability to quickly and effectively address your problem?
~Leci: For that I would say five out of five.
GetHuman: And finally- any advice for other Webs.com customers?
~Leci: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Webs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Leci taken from his Webs.com customer service problem that occurred on November 13th, 2017.