Webs.com: Very helpful when it came to helping, but still...
A Webs.com customer review by GetHuman user GetHuman-278482 from November 21st, 2017
Background on GetHuman-278482's case
GetHuman: GetHuman-278482 - can you tell our other Webs.com customers when your case took place?
GetHuman-278482: Yeah. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Webs.com, and if so, how?
GetHuman: And which of these common Webs.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-278482 a list of common Webs.com problems)
GetHuman-278482: "Complaint" was why I was trying to contact.
GetHuman-278482's review of Webs.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Webs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-278482: Very helpful when it came to helping, but still having issues with figuring out what exactly happened. But the service was nice and the lady was very nice being understandable and answering all questions.
GetHuman: Let's quantify your experience contacting Webs.com. On a scale of 1 to 5, how easy is it go get help on a Webs.com problem?
GetHuman-278482: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-278482: I'd give them a five out of five on communication.
GetHuman: And what about Webs.com's ability to quickly and effectively address your problem?
GetHuman-278482: For that I would say three out of five.
GetHuman: And finally- any advice for other Webs.com customers?
GetHuman-278482: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Webs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-278482 taken from his Webs.com customer service problem that occurred on November 13th, 2017.