White House Black Market: On ******* my sister and I went into the Annapl...
A White House Black Market customer review by GetHuman user ~Cathy Murphy from November 15th, 2017
Background on ~Cathy Murphy's case
GetHuman: ~Cathy Murphy - can you tell our other White House Black Market customers when your case took place?
~Cathy Murphy: Yup. It was morning, on November 9th.
GetHuman: Did you reach out to White House Black Market, and if so, how?
GetHuman: And which of these common White House Black Market customer issues best describes the reason you wanted to talk to them?
(Shows ~Cathy Murphy a list of common White House Black Market problems)
~Cathy Murphy: "Change order" was why I was trying to call.
~Cathy Murphy's review of White House Black Market customer service
GetHuman: So how would you sum up your experience for GetHuman's White House Black Market customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cathy Murphy: On ******* my sister and I went into the Annaplis, MD store. Warmly greeted by Lisa who was so helpful putting my sister's outfit together, after lunch we passed * other stores to go back to Lisa could put my outfit together for our special night out with our men. I tried to go online to use the survey, but that site was very confusing. We did so enjoy our experience and want Lisa recognized for her help. We felt like Barbie Dolls as she ran and returned with options. And tell Lisa we wowed the men that night with our Pretty Woman entrance at the hotel bar and a great night out!!
GetHuman: Let's quantify your experience contacting White House Black Market. On a scale of 1 to 5, how easy is it go get help on a White House Black Market problem?
~Cathy Murphy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cathy Murphy: I'd give them a three out of five on communication.
GetHuman: And what about White House Black Market's ability to quickly and effectively address your problem?
~Cathy Murphy: For that I would say four out of five.
GetHuman: And finally- any advice for other White House Black Market customers?
~Cathy Murphy: Call them early in the day or late. Don't forget any personal or account information you might need for White House Black Market to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cathy Murphy taken from his White House Black Market customer service problem that occurred on November 9th, 2017.
White House Black Market
3.67 of 5 stars | 1 reviews
~Cathy Murphy's White House Black Market Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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