WholesaleMarine.com refused to honor the Low Pr...
A Wholesalemarine.com customer review by GetHuman user ~missan19 from November 18th, 2017
Background on ~missan19's case
GetHuman: ~missan19 - can you tell our other Wholesalemarine.com customers when your case took place?
~missan19: Sure. It was evening, on November 14th.
GetHuman: Did you reach out to Wholesalemarine.com, and if so, how?
GetHuman: And which of these common Wholesalemarine.com customer issues best describes the reason you wanted to talk to them?
(Shows ~missan19 a list of common Wholesalemarine.com problems)
~missan19: "Overcharge/Strange charge" was why I was trying to call.
~missan19's review of Wholesalemarine.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Wholesalemarine.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~missan19: WholesaleMarine.com refused to honor the Low Price Guarantee.*After waiting eight days for a reply to my email regarding matching a Jabsco Flat Tank Oil Changer SKU * ITT-*****-**** lower price at acostmall.com I called Wholesale Marine. They declined matching the price and transferred me to Chad, a supervisor. Chad stated that acostmall.com price was too low to match and that he will rather lose a returning customer than match a low price regardless of the low price guarantee. *It was very disappointing.
GetHuman: Let's quantify your experience contacting Wholesalemarine.com. On a scale of 1 to 5, how easy is it go get help on a Wholesalemarine.com problem?
~missan19: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~missan19: I'd give them a three out of five on communication.
GetHuman: And what about Wholesalemarine.com's ability to quickly and effectively address your problem?
~missan19: For that I would say one out of five.
GetHuman: And finally- any advice for other Wholesalemarine.com customers?
~missan19: Call them early in the day or late. Don't forget any personal or account information you might need for Wholesalemarine.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~missan19 taken from his Wholesalemarine.com customer service problem that occurred on November 14th, 2017.
Wholesalemarine.com
1.00 of 5 stars | 1 reviews
~missan19's Wholesalemarine.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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