Wish: Need my package sooner
A Wish customer review by GetHuman user GetHuman-tiedeman from December 7th, 2017
Background on GetHuman-tiedeman's case
GetHuman: GetHuman-tiedeman - can you tell our other Wish customers when your case took place?
GetHuman-tiedeman: Yes. It was morning, on December 3rd.
GetHuman: Did you reach out to Wish, and if so, how?
GetHuman: And which of these common Wish customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-tiedeman a list of common Wish problems)
GetHuman-tiedeman: "Cancel Order" was why I was trying to contact.
GetHuman-tiedeman's review of Wish customer service
GetHuman: So how would you sum up your experience for GetHuman's Wish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-tiedeman: Need my package sooner
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-tiedeman: According to the web site, after i made my purchase online, it says my packagage will be arriving by * weeks time. That is way too long, i can pay for the shipping, but i need it sooner.
GetHuman: Let's quantify your experience contacting Wish. On a scale of 1 to 5, how easy is it go get help on a Wish problem?
GetHuman-tiedeman: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-tiedeman: I'd give them a five out of five on communication.
GetHuman: And what about Wish's ability to quickly and effectively address your problem?
GetHuman-tiedeman: For that I would say five out of five.
GetHuman: And finally- any advice for other Wish customers?
GetHuman-tiedeman: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Wish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-tiedeman taken from his Wish customer service problem that occurred on December 3rd, 2017.