Woman Within: First rep heard my complaint but was unable to...
A Woman Within customer review by GetHuman user ~karkids from November 25th, 2017
Background on ~karkids's case
GetHuman: ~karkids - can you tell our other Woman Within customers when your case took place?
~karkids: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Woman Within, and if so, how?
GetHuman: And which of these common Woman Within customer issues best describes the reason you wanted to talk to them?
(Shows ~karkids a list of common Woman Within problems)
~karkids: "None of those really matches why I wanted to call Woman Within that day." was why I was trying to call.
~karkids's review of Woman Within customer service
GetHuman: So how would you sum up your experience for GetHuman's Woman Within customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~karkids: First rep heard my complaint but was unable to resolve. Second rep understood my issue (unreasonable shipping*return charges-$**.**!)and to his credit offered me a credit of $*.**.
GetHuman: Let's quantify your experience contacting Woman Within. On a scale of 1 to 5, how easy is it go get help on a Woman Within problem?
~karkids: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~karkids: I'd give them a four out of five on communication.
GetHuman: And what about Woman Within's ability to quickly and effectively address your problem?
~karkids: For that I would say five out of five.
GetHuman: And finally- any advice for other Woman Within customers?
~karkids: Call them early in the day or late. Don't forget any personal or account information you might need for Woman Within to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~karkids taken from his Woman Within customer service problem that occurred on November 19th, 2017.