Woman Within: Worst customer service ever. They shipped me...

A Woman Within customer review by GetHuman user ~loreocookies from November 28th, 2017

Background on ~loreocookies's case

GetHuman: ~loreocookies - can you tell our other Woman Within customers when your case took place?
~loreocookies: Yes. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Woman Within, and if so, how?
~loreocookies: I used the 800-228-3120 number I found for on the GetHuman Woman Within customer phone number page I was on: Woman Within Customer Service Phone Number
GetHuman: And which of these common Woman Within customer issues best describes the reason you wanted to talk to them?
(Shows ~loreocookies a list of common Woman Within problems)
~loreocookies: "None of those really matches why I wanted to call Woman Within that day." was why I was trying to call.

~loreocookies's review of Woman Within customer service

GetHuman: So how would you sum up your experience for GetHuman's Woman Within customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~loreocookies: Worst customer service ever. They shipped me ** pc underwear instead of * pc short set swimsuit and charged me again to reorder the correct item. Done with them
GetHuman: Let's quantify your experience contacting Woman Within. On a scale of 1 to 5, how easy is it go get help on a Woman Within problem?
~loreocookies: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~loreocookies: I'd give them a one out of five on communication.
GetHuman: And what about Woman Within's ability to quickly and effectively address your problem?
~loreocookies: For that I would say one out of five.
GetHuman: And finally- any advice for other Woman Within customers?
~loreocookies: Call them early in the day or late. Don't forget any personal or account information you might need for Woman Within to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~loreocookies taken from his Woman Within customer service problem that occurred on November 21st, 2017.

Woman Within

2.00 of 5 stars | 29 reviews

~loreocookies's Woman Within Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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