Yahoo: It is easier to get a DIVORCE then it is to get...
A Yahoo customer review by GetHuman user ~Jean-Paul Lefaivre from November 25th, 2017
Background on ~Jean-Paul Lefaivre's case
GetHuman: ~Jean-Paul Lefaivre - can you tell our other Yahoo customers when your case took place?
~Jean-Paul Lefaivre: Yes. It was morning, on November 23rd.
GetHuman: Did you reach out to Yahoo, and if so, how?
GetHuman: And which of these common Yahoo customer issues best describes the reason you wanted to talk to them?
(Shows ~Jean-Paul Lefaivre a list of common Yahoo problems)
~Jean-Paul Lefaivre: "Refund" was why I was trying to contact.
~Jean-Paul Lefaivre's review of Yahoo customer service
GetHuman: So how would you sum up your experience for GetHuman's Yahoo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jean-Paul Lefaivre: It is easier to get a DIVORCE then it is to get your forgotten password or login information.Nowadays you have to REMEMBER over a **** of passwords.It is getting TOO COMPLICATED for what it is worth.The capcha is so hard to read no human can read it even less a computer program..Merry Christmas HO HO HO .Yours truly Jean-Paul Lefaivre
GetHuman: Let's quantify your experience contacting Yahoo. On a scale of 1 to 5, how easy is it go get help on a Yahoo problem?
~Jean-Paul Lefaivre: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jean-Paul Lefaivre: I'd give them a one out of five on communication.
GetHuman: And what about Yahoo's ability to quickly and effectively address your problem?
~Jean-Paul Lefaivre: For that I would say two out of five.
GetHuman: And finally- any advice for other Yahoo customers?
~Jean-Paul Lefaivre: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Yahoo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jean-Paul Lefaivre taken from his Yahoo customer service problem that occurred on November 23rd, 2017.