yelp is a scam and they psy people to do review...
A Yelp customer review by GetHuman user GetHuman-343336 from November 22nd, 2017
Background on GetHuman-343336's case
GetHuman: GetHuman-343336 - can you tell our other Yelp customers when your case took place?
GetHuman-343336: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Yelp, and if so, how?
GetHuman: And which of these common Yelp customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-343336 a list of common Yelp problems)
GetHuman-343336: "Refund" was why I was trying to contact.
GetHuman-343336's review of Yelp customer service
GetHuman: So how would you sum up your experience for GetHuman's Yelp customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-343336: yelp is a scam and they psy people to do reviews of businesses, my brother in law worked for them...they send a list of businesses and he just looks at their webpage and then rights a review based on info he can find on the webpage....and good luck talking to anybody
GetHuman: Let's quantify your experience contacting Yelp. On a scale of 1 to 5, how easy is it go get help on a Yelp problem?
GetHuman-343336: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-343336: I'd give them a three out of five on communication.
GetHuman: And what about Yelp's ability to quickly and effectively address your problem?
GetHuman-343336: For that I would say two out of five.
GetHuman: And finally- any advice for other Yelp customers?
GetHuman-343336: Call them early in the day or late. Don't forget any personal or account information you might need for Yelp to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-343336 taken from his Yelp customer service problem that occurred on November 19th, 2017.