YouTube: Never got a real person just a recording My you...
A YouTube customer review by GetHuman user ~Bob Ritterhoff from November 21st, 2017
Background on ~Bob Ritterhoff's case
GetHuman: ~Bob Ritterhoff - can you tell our other YouTube customers when your case took place?
~Bob Ritterhoff: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to YouTube, and if so, how?
GetHuman: And which of these common YouTube customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob Ritterhoff a list of common YouTube problems)
~Bob Ritterhoff: "Lower my bill" was why I was trying to contact.
~Bob Ritterhoff's review of YouTube customer service
GetHuman: So how would you sum up your experience for GetHuman's YouTube customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob Ritterhoff: Never got a real person just a recording My youtube is not working properly please call ***-***-****
GetHuman: Let's quantify your experience contacting YouTube. On a scale of 1 to 5, how easy is it go get help on a YouTube problem?
~Bob Ritterhoff: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob Ritterhoff: I'd give them a one out of five on communication.
GetHuman: And what about YouTube's ability to quickly and effectively address your problem?
~Bob Ritterhoff: For that I would say two out of five.
GetHuman: And finally- any advice for other YouTube customers?
~Bob Ritterhoff: Call them early in the day or late. Don't forget any personal or account information you might need for YouTube to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob Ritterhoff taken from his YouTube customer service problem that occurred on November 12th, 2017.