I have been asking the Zoosk team to cancell my...
A Zoosk customer review by GetHuman user ~whiskey girl from November 20th, 2017
Background on ~whiskey girl's case
GetHuman: ~whiskey girl - can you tell our other Zoosk customers when your case took place?
~whiskey girl: Sure. It was late at night, on November 13th.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~whiskey girl a list of common Zoosk problems)
~whiskey girl: "Update account information" was why I was trying to call.
~whiskey girl's review of Zoosk customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~whiskey girl: I have been asking the Zoosk team to cancell my account for days and they will NOT, I have unsubscribed but want my pics and info deleted as I cannot do it, tried to call them but can never get through to anyone, get the technical support team at Zoosk to respond to ALL ******* QUERRIES
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~whiskey girl: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~whiskey girl: I'd give them a one out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~whiskey girl: For that I would say five out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~whiskey girl: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~whiskey girl taken from his Zoosk customer service problem that occurred on November 13th, 2017.