Zoosk: are you kidding join up so easy, but want to ca...
A Zoosk customer review by GetHuman user ~lonely from November 22nd, 2017
Background on ~lonely's case
GetHuman: ~lonely - can you tell our other Zoosk customers when your case took place?
~lonely: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to Zoosk, and if so, how?
GetHuman: And which of these common Zoosk customer issues best describes the reason you wanted to talk to them?
(Shows ~lonely a list of common Zoosk problems)
~lonely: "Hacked Account" was why I was trying to call.
~lonely's review of Zoosk customer service
GetHuman: So how would you sum up your experience for GetHuman's Zoosk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lonely: are you kidding join up so easy, but want to cancel , my god no help, phone numbers don't connect, emails boy what do i have to do to, cancell this site , keep taking money from account, will have to shut bank account and reopen another one, only because no one will help to cancel this from my account. fair trading not from here so far.
GetHuman: Let's quantify your experience contacting Zoosk. On a scale of 1 to 5, how easy is it go get help on a Zoosk problem?
~lonely: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lonely: I'd give them a five out of five on communication.
GetHuman: And what about Zoosk's ability to quickly and effectively address your problem?
~lonely: For that I would say four out of five.
GetHuman: And finally- any advice for other Zoosk customers?
~lonely: Call them early in the day or late. Don't forget any personal or account information you might need for Zoosk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lonely taken from his Zoosk customer service problem that occurred on November 12th, 2017.