Zynga: ARE YOU KIDDING ME?****Do you realize how much...
A Zynga customer review by GetHuman user GetHuman-109078 from November 24th, 2017
Background on GetHuman-109078's case
GetHuman: GetHuman-109078 - can you tell our other Zynga customers when your case took place?
GetHuman-109078: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-109078 a list of common Zynga problems)
GetHuman-109078: "Missing Item" was why I was trying to call.
GetHuman-109078's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-109078: ARE YOU KIDDING ME?****Do you realize how much money, time, and Farmbucks I spent getting all of my abilities to use the items for my adult and child in the farmville?**Now you reduced me from every four hours to one energy a day?*I think I am not the only one to feel this way.**We earned it in more ways than one. Just because there were a few few crybabies or tightwads that did not want to use their farm bucks or do the work? I do not think you should penalize the rest of us!**It was a lot of work and * or MONEY!!!!! Because we wanted the added feature.***Part of mee feels that you abused your gaming power to get us to spend money and then take it away so we will purchase more energies. **Not sure who to contact on this with the authorities but checking into it.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
GetHuman-109078: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-109078: I'd give them a two out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
GetHuman-109078: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
GetHuman-109078: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-109078 taken from his Zynga customer service problem that occurred on November 19th, 2017.