Zynga: Billing is only way for response, found my tick...
A Zynga customer review by GetHuman user ~Brian Brewster from November 13th, 2017
Background on ~Brian Brewster's case
GetHuman: ~Brian Brewster - can you tell our other Zynga customers when your case took place?
~Brian Brewster: Sure. It was morning, on November 8th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~Brian Brewster a list of common Zynga problems)
~Brian Brewster: "Lower my bill" was why I was trying to call.
~Brian Brewster's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brian Brewster: Billing is only way for response, found my ticket, told me will look into problem (sounds like lip service), doubt anything will come of this phone call.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~Brian Brewster: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brian Brewster: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~Brian Brewster: For that I would say four out of five.
GetHuman: And finally- any advice for other Zynga customers?
~Brian Brewster: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brian Brewster taken from his Zynga customer service problem that occurred on November 8th, 2017.