Zynga: Dear Farmville customer support, first of all I...
A Zynga customer review by GetHuman user ~tayfun-özlem yanmaz from November 6th, 2017
Background on ~tayfun-özlem yanmaz's case
GetHuman: ~tayfun-özlem yanmaz - can you tell our other Zynga customers when your case took place?
~tayfun-özlem yanmaz: Sure. It was morning, on November 3rd.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~tayfun-özlem yanmaz a list of common Zynga problems)
~tayfun-özlem yanmaz: "Overcharge/Strange charge" was why I was trying to call.
~tayfun-özlem yanmaz's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tayfun-özlem yanmaz: Dear Farmville customer support, first of all I want to appologize that I used the glitch via iphone to get me some farmcash. I did not understand the gravity of the situation. As of now I seriously do and I promisse not get involved in any illegal actions anymore. Please give me a second chance to prove how serious I am. Let go the cash but the huge work I spent within the long time I been playing this game with joy. Please unban my farm... Thanks in advance*Sincerely
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~tayfun-özlem yanmaz: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tayfun-özlem yanmaz: I'd give them a two out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~tayfun-özlem yanmaz: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~tayfun-özlem yanmaz: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tayfun-özlem yanmaz taken from his Zynga customer service problem that occurred on November 3rd, 2017.