I redeemed a zynga game card in the amount of...
A Zynga customer review by GetHuman user GetHuman-439635 from November 2nd, 2017
Background on GetHuman-439635's case
GetHuman: GetHuman-439635 - can you tell our other Zynga customers when your case took place?
GetHuman-439635: Yes I can. It was evening, on October 25th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-439635 a list of common Zynga problems)
GetHuman-439635: "Complaint" was why I was trying to call.
GetHuman-439635's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-439635: I redeemed a zynga game card in the amount of $**.** and it was not credited to my account. Zynga is telling me if is my error. I have redeemed cards before and never had this happen. As far as I am concerned, they stole the money from me and do not care to even look into it!!
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
GetHuman-439635: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-439635: I'd give them a five out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
GetHuman-439635: For that I would say two out of five.
GetHuman: And finally- any advice for other Zynga customers?
GetHuman-439635: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-439635 taken from his Zynga customer service problem that occurred on October 25th, 2017.