Zynga: My issue had to do with the purchase of a gift...
A Zynga customer review by GetHuman user ~happy with zynga from November 19th, 2017
Background on ~happy with zynga's case
GetHuman: ~happy with zynga - can you tell our other Zynga customers when your case took place?
~happy with zynga: Yes I can. It was morning, on November 15th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~happy with zynga a list of common Zynga problems)
~happy with zynga: "Disabled Account" was why I was trying to call.
~happy with zynga's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~happy with zynga: My issue had to do with the purchase of a gift card. I was given an alternate telephone number which I called and was immediately answered. I'm very pleased.
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~happy with zynga: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~happy with zynga: I'd give them a four out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~happy with zynga: For that I would say one out of five.
GetHuman: And finally- any advice for other Zynga customers?
~happy with zynga: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~happy with zynga taken from his Zynga customer service problem that occurred on November 15th, 2017.