Zynga: NO reason to change the format at all... way to...
A Zynga customer review by GetHuman user ~NOne from November 7th, 2017
Background on ~NOne's case
GetHuman: ~NOne - can you tell our other Zynga customers when your case took place?
~NOne: Yup. It was afternoon, on November 4th.
GetHuman: Did you reach out to Zynga, and if so, how?
GetHuman: And which of these common Zynga customer issues best describes the reason you wanted to talk to them?
(Shows ~NOne a list of common Zynga problems)
~NOne: "Technical support" was why I was trying to call.
~NOne's review of Zynga customer service
GetHuman: So how would you sum up your experience for GetHuman's Zynga customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~NOne: NO reason to change the format at all... way too much information that should not be showing please go back to the way it used to be..even the games we want to be able to help one another and we can't if you keep running out of coins and goods, please go back to * for * UGH
GetHuman: Let's quantify your experience contacting Zynga. On a scale of 1 to 5, how easy is it go get help on a Zynga problem?
~NOne: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~NOne: I'd give them a one out of five on communication.
GetHuman: And what about Zynga's ability to quickly and effectively address your problem?
~NOne: For that I would say two out of five.
GetHuman: And finally- any advice for other Zynga customers?
~NOne: Call them early in the day or late. Don't forget any personal or account information you might need for Zynga to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~NOne taken from his Zynga customer service problem that occurred on November 4th, 2017.